Our new website is live! We have moved hosting companies so that we can offer our customers a better shopping experience. The process of requesting personalization for your items will now be much easier. The customization options are built directly into each listing which should re-move some of the frustrations that a lot of you were experiencing on the old site. You will also have the option of uploading your files when placing the order for items like cigar boxes, mugs or cutting boards that require the engraving of hand written messages. Thanks for bearing with us as we made these changes, we hope you like the new site!
Order Process and Timelines
Most orders will ship in 1-2 days
If your order is urgent it is best to place your order ASAP to secure place in line - we work on orders in the order received - then CONTACT us to have your order timeline confirmed and expidited if required.
Timelines will be longer during busy season - I.E Christmas
Shipping will depend on your location and chosen shipping method selected at checkout. Shipping options are presented before checkout.
Engraving instructions can be sent along with your order and/or via email to firstname.lastname@example.org
Mock ups will be sent via email for design approval.
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